01
The situation
As Bankdata’s Agile maturity grew, Scrum Master responsibilities were embedded into daily teamwork. Customers and leaders wanted stronger Product Ownership and more focus on business outcomes rather than feature output.
02
The assignment
Simon led the programme that supported leaders, coached teams and developed the Product Owner role and outcome-based ways of working across the organisation.
03
What was delivered
Created an aligned role and responsibility description for Product Owners.
Developed an assessment framework and integrated it into the management setup through education and implementation.
Implemented an OKR framework in Project & Process teams.
Designed and delivered product and outcome training across three pilot areas.
Built more than 15 Agile self-service facilitation packages for teams.
04
The change
The programme gave leaders and teams a shared, practical view of Product Ownership. It made expectations more explicit, introduced repeatable development tools and helped shift conversations from how much was produced to what value was created.